Protects against downtime while enabling small but strategic development moves. Ideal for brands trialling rapid response reassurance.
Dedicated development sprints each month for rapid fixes and small improvements
Early access to new Pivotal tools, integrations, and automations
Priority support with guaranteed SLAs and direct escalation lines (WhatsApp, Slack, phone)
Loyalty rewards: preferential pricing for 18-month commitments
Referral credits: earn service credits when you introduce new clients
Fast Shopify and commerce support designed for ambitious brands
Proven track record protecting launches and campaign revenue
Guaranteed 60-minute response time (15-minute target to start resolution)
Secure, reliable development with enterprise-grade testing
Always proactive: hours can be used for growth, not just emergencies