5 Day Coverage

5 Day Coverage

Balanced protection. 5 days per month of scheduled urgent work (09:00–17:00) at 1:1 or emergency out-of-hours work at 2:1. Up to 75% of hours can be pre-scheduled for proactive initiatives. Guaranteed 60-minute response time (15-minute target).

£ 5,000.00 GBP

/monthly
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Plan Growth

Balances reassurance with meaningful development capacity. A solid foundation for brands running campaigns or frequent product launches.

Features
  • 5 Days Rapid Response Coverage – urgent work 1:1, emergencies 2:1
  • Guaranteed 60-minute response time (15-minute target)
  • Up to 75% of hours pre-scheduled for proactive initiatives (apps, SaaS, re-themes, integrations)

Additional Perks

Dedicated development sprints for continuous campaign and site optimisationEarly access to Pivotal innovations, integrations, and SaaS toolsPriority support with guaranteed SLAs and locked day rates for 18 monthsLoyalty rewards: secure best-value pricing over timeReferral credits: grow your network and reduce your costs

Why Choose Us?

Balanced reassurance and growth capacity for scaling brands
Proven expertise in Shopify Plus, integrations, and automation
Rapid response assurance during product drops and seasonal peaks
Fully integrated approach: storefront, marketplaces, and finance systems connected
Always evolving: each month delivers measurable improvements