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Landing Platform vs Helpjuice: a help centre in your plan
Helpjuice sells a knowledge base as its own subscription. On Landing, the help centre is part of the plan, beside the inbox, live chat, CRM, email and projects, so the answers and the customers finally share a record.
Landing suits you if
- You want the knowledge base inside the plan you already pay for
- You want AI answers from your articles without a higher tier
- You want tickets, chat and articles to share one customer record
One more subscription to renew.
A knowledge base on its own is one more tool, one more login and one more invoice.
A flat monthly fee for one job
A dedicated knowledge base is another monthly line on top of your helpdesk, your chat widget and your CRM.
AI on the upper tiers
The AI writer, search and chatbot sit on the higher plans, so answering from your articles costs more than hosting them.
Articles that cannot see the customer
The knowledge base knows the article. It does not know the order, the deal or the ticket history of the person reading it.
Landing Platform vs Helpjuice, line by line.
The help centre your customers search, and every screen your support team works from, on one plan.
| Feature | Landing Platform |  Helpjuice |
|---|---|---|
| Help centre | Public, client-only and internal help centres, each on your own domain, mounted on your site or shared by a private link | Its core product, with custom branding |
| Search | Search across every published article, with matching articles suggested before anyone writes in | Included |
| Keeping articles current | Review dates per article, "was this helpful" on every page, and matching articles suggested beside the support form | Version control and analytics |
| AI answers from your articles | A chat assistant that answers from your published articles, links the ones it used, and hands over to a person | On the AI plans |
| Helpdesk and live chat | One inbox for email, live chat, Messenger and Instagram, with macros and assignment rules | Through integrations such as Zendesk |
| Customer context | Orders, deals, bookings and past tickets beside every conversation | Through integrations |
| SLAs | First-reply and resolution targets with breach alerts | Not part of the product |
| A ticket that needs work | Becomes a card on the delivery board in one click, linked back to the ticket and the client | Not part of the product |
| Client portal | Projects, invoices, tickets and deliverables under your logo; clients are free | Not part of the product |
| CRM and sales pipeline | Contacts, companies, deals and pipelines | Through integrations such as Salesforce |
| Email marketing | Campaigns and flows with segments on the whole customer record | Not part of the product |
Helpjuice details reflect its publicly available plans as of 2026; check current details on its own site.
Switching is our job, not yours.
We move you over one tool a month, against success criteria we agree with you up front. You don't pay until we prove each one is ready.
We map your stack
Show us how you use Helpjuice and the tools around it. We agree what moves where, and what "ready" means for each tool, before you commit to anything.
We move Helpjuice across
We move your articles and categories across as part of the switch, set the help centre up on your domain, link it from the chat widget and check every published article before you switch off.
You sign it off
Billing starts only when we have shown it works against the criteria you set. Then we move the next tool, one a month.
But Helpjuice does one thing well.
Fair. Here is what support teams ask us before they fold it in.
Is the help centre really included, or an add-on?
Included.
Can we keep some articles internal?
Yes. Run a public centre, a client-only one behind their portal login and an internal one for the team, each in your own brand.
Will customers find answers before they write in?
Yes. Matching articles are suggested beside the support form, and the chat assistant answers from your articles first.
Counting what the stack costs?
Run the free stack audit and see what one platform would replace.
“We were running PR, social scheduling and the rest of our marketing across half a dozen tools that never talked. Now we plan, schedule and measure from a single screen.”
Stop paying twice for the same answers.
Thirty minutes on your help centre and your support tools. We'll show you what moves and what you stop paying for.